Privacy Policy

Welcome to “Photo Recover Pro-Recover File” (hereinafter referred to as “the App”)! We highly value your privacy and are committed to protecting your personal information and file security throughout your use of the App. This Privacy Policy aims to transparently explain how we collect, use, store, and protect your information.

1. Information Collection and Use

Information You Provide Voluntarily

When you register, submit feedback, request support, or interact with us, you may provide information such as your username, email address, contact details, device information, error logs, or other necessary data.

Information Collected Automatically

• Device and Environment Information: For example, device model, operating system version, unique device identifiers, and software version, which help us ensure compatibility and optimize product performance.
• Usage Statistics: We may collect data such as usage frequency, feature clicks, and successful recovery counts via third-party analytics tools (e.g., Google Analytics or similar services). This data is used solely to improve and optimize the product and does not identify you personally.
• Log Data: To enhance stability and troubleshoot issues, we may record information such as IP addresses, crash logs, runtime environment, and operation timestamps.

2. Permissions Requested

To deliver core functions, the App may request the following permissions:

• Storage Access Permission: Required to scan lost files, display recoverable file lists, and perform recovery operations. We only access files within the authorized scope and use them solely for recovery functions. Files are never modified or uploaded to servers unless you explicitly grant permission (as described in Section 3).
• Notification Permission (if applicable): Used to send recovery result notifications, activity reminders, or update alerts to improve your experience.

3. Principles of Data Use

• Local Processing

Unless you explicitly grant permission to upload data, all file scanning and recovery operations are performed locally on your device. No data is uploaded to the cloud, ensuring maximum privacy.

• Statistics and Optimization

Non-identifiable statistical information (e.g., recovery success rates, error type distribution, and usage frequency) is collected solely to improve the product and enhance user experience. This data cannot be linked to your personal identity.

4. Data Security and Storage

• Encryption Protection: Whether local or uploaded data (if authorized), we use industry-standard encryption technologies (e.g., TLS/SSL for transmission and AES for storage) to ensure data security during transfer and storage.
• System Monitoring: We regularly conduct security audits and patch vulnerabilities to keep systems, safeguards, and software versions up to date, minimizing potential risks.

5. Third-Party Cooperation and Information Sharing

We may share or process your information under the following circumstances:

• Legal Compliance: To comply with applicable laws, legal processes, or government investigations, we may provide required information.
• Anonymized Statistical Data: We may provide anonymized and aggregated statistical data to partners for product analysis or improvement. This does not include any personally identifiable information.

6. Your Rights

You have the following rights regarding your data:

• Right of Access: You may access the data we hold about you at any time.
• Right to Rectification: You may request corrections or updates if your information is inaccurate.
• Right to Withdraw Consent: You may withdraw previously granted permissions at any time, after which we will cease the related processing.
• Right to Deletion: You may request deletion of your data once its intended use has been fulfilled or if the processing is unlawful.

7. Age Restrictions

The App is intended for users aged 14 and above. We do not knowingly collect information from minors. If we become aware that a minor is using the App and has provided personal information, we will delete such data in accordance with legal requirements. If you are a minor or a guardian with concerns, please contact us promptly.

8. Updates to This Privacy Policy

As our business develops and regulations evolve, we may update this Privacy Policy from time to time. Updated versions will be published within the App or on our official website. In the event of material changes, we will notify you through appropriate means. If you do not agree to the updated terms, please discontinue using the App. Continued use of the App will be deemed as acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, suggestions, or wish to exercise your rights under this Privacy Policy, please contact us at:

Email: [email protected]